Etherscape
  • Etherscape
  • Gameplay
    • Rogue-Lite
    • Play to Earn
      • Earn Gems
      • Kepithor Rewards
    • Characters
    • Multiplayer
    • The World
      • Heroic Quests
      • The Arena
      • Open World Events
      • Daily Bonuses
    • Economy
      • ✨Item Properties
      • ⬆️Account Upgrades
      • ⚔️Item Drop Rates
      • 🪙Token Types
      • 🗝️Heirlooms
      • ⚖️Currency Market
      • 💎Enjinite
      • 🐰Pets
      • 🧙Skins
    • Crafting
      • Crafting Station
      • How to Use the Etherforge
    • Gathering
    • Mastery System
    • Achievements
    • Social
    • Timed Events
      • Endurance of Light
      • Multiverse Quests
      • Rise of the Frozen Blight
      • Clockwork Invasion
  • Platforms
    • Input Types
  • Crypto Integration
    • Blockchain
      • Validators and Pools
      • Wallet Linking
    • Community Wallet
    • Etherbound Items
    • Governance
      • Imperial Sovereigns
      • Governance Rewards
      • Proposal History
      • Prop 12: Loot Flow Control
    • Multiverse Support
      • Enjin Multiverse Support
      • Custom Collaborations
      • Generic Multiverse Bonuses
    • Future Plans
      • Mastery System
      • Guilds
    • Enjin Blockchain Tips
  • Development
    • Release Notes
    • Feature Roadmap
    • Architecture
      • Latency Management
    • Bug Bounties / Bans
    • Submitting Debug Logs
  • Legal / Policy
    • Streaming
    • Community Wallet Disclaimer
    • In-Game Currency Disclaimer
    • Cheating Policy
    • Community Conduct Policy
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  1. Development

Submitting Debug Logs

PreviousBug Bounties / BansNextStreaming

Last updated 5 months ago

If you hit issues while playing Etherscape you can send your client logs to the development team which can help us to debug and provide fixes. Below are the steps you can take to submit your local game logs to the team.

  1. Right click on the windows start button and select the "run" option.

  1. Copy the string "%USERPROFILE%\AppData\LocalLow\Etherscape.io\The Etherscape" into the window and click OK.

  1. This will open the file explorer to the games local data folder where you will find "Player.log" and "Player-prev.log" files.

  1. Copy those files and send them in a DM on Discord to SamTheBay with a description of what issue you were seeing when playing.

Unity will only save the logs from your current and previous play sessions. So, if you want to submit logs for an issue that you see, make sure to grab the logs before you start the game client again.